FAQ
Questions, answered in writing
Can’t find yours? Write to [email protected] — we reply within one business day.
Use the order form or email [email protected]. We confirm price and date in writing.
When we have everything we need, on business days (Mon–Sat, GMT+7).
Yes — 5% off from 3 tours and 10% off from 6 tours within 30 days.
No. Duplicate the space and transfer the copy to us.
No. Matterport staging is staging only; the tour stays on Matterport.
Yes, with Matterport’s own tools, as before.
Render scenes, SketchUp, Revit, Enscape, Blender or 2D drawings.
On Panodock, under your brand. 12 months included.
Your first tour up to 1,076 sq ft (100 m²) is 50% off.
Any equirectangular 360 camera or stitched DSLR panorama.
48 hours; rush 24 hours for +50%.
PayPal, Payoneer, or bank transfer to our USD or EUR account.
Retail: before work starts. Partners: monthly after three prepaid orders.
Yes — no LPH Immerse name anywhere.
Sent privately as a PDF after approval.